外貿業務員常用的郵件模板（外貿業務員發郵件的模板）

外貿業務員常用的郵件模板，你可以根據自己的實際情況以及自身的經驗判斷進行調整和完善，做出一套適用于自己的郵件模板，從而能夠高效省時，最大程度上提升你的客戶開發跟進工作的整體效率和效果。

外貿開發信（1）

DearJohnSmith,

ThisisLilyLeefrom[ABCCompany].We"reacompanythatspecializesin[chooseeitheryourprimaryverticaloraverticalyouhaveexperiencein]to[insertatypicalchallengeyouhelpclientsface].

I"mwonderingifyoumightbeopentoaninitialconversationtogaugeafit?

We"veworkedwithcompanieslike[insert2-3clientshererelativetothevertical]to[insertatypicalclientgoal].

Ifyouhaveaminuteortwotolearnmoreaboutus,youcanvisitourwebsitehereat[site-link].IfIdon"thearfromyou,Iwillreachouttoyouviaphonelaterintheweek.

Thankyou.

Bestregards,

LilyLee

外貿開發信（2）

DearJohnSmith,

Ihopethisemailfindsyouwell!

Iwantedtoreachoutbecause[explainhowyougottheircontactinformationandhowyourelatetothem:talkedtoacolleagueonlinkedin,sawyourcompanyonline,etc.].

Ourcompanyhasanew[ProductorService]thatwillhelpyourcompany[Onesentencepitchofbenefits].Wedothisby:

Benefit/feature1

Benefit/feature2

Benefit/feature3

Let"sexplorehowour[nameofyourproduct]canspecificallyhelpyourbusiness.Areyouavailableforaquickcall[timeanddate]?

Bestregards,

LilyLee

外貿開發信（3）

DearJohnSmith,

WearethemainmanufacturerofAproduct,BproductandsomeotherrelatedproducthereinChina,ourproducthavebeenexportedto[Countryname]marketformanyyears.Formoredetailsaboutourcompanyandourproducts,pleasekindlytakeavisittoourwebsiteat:[www.waimaoai6ba.com].

Foryourreference,Ihaveattachedourproductcataloguehereinthismail,pleasekindlytakeaviewofit.

Incaseyouhaveanyinterestorinquiry,pleasefeelfreetoletusknow.

Sincerely,

LilyLee

外貿開發信（4）

DearJohnSmith,

Mynameis[yourname]andIheadupbusinessdevelopmenteffortswith[yourcompanyname].

Iamtakinganeducatedstabinthedarkhere,howeverbasedonyouronlineprofile,youappeartobeanappropriatepersontoconnectwith...ormightatleastpointmeintherightdirection.

I’dliketospeakwithsomeoneinyourcompanywhoisresponsibleforhandlingsomethingthat"srelevanttomyproduct.

Ifthat’syou,areyouopentoa15minutecallon[timeanddate]todiscusswaysthatourproductcanspecificallyhelpyourbusiness?Ifnotyou,canyoupleaseputmeintouchwiththerightperson?

Iappreciatethehelp!

Bestregards,

LilyLee

客戶跟進郵件（1）

DearJohnSmith,

Quicklyfollowinguponmyemailfromyesterday.Itriedtocallyou,butwasunabletoconnect.Hopingtosetupacalltointroducemycompany,[ABCCompany].Doyouhave10minutesanytimeearlynextweekthatwouldwork?

WhileIhaveyou,Ithoughtyoumightfindsomeinterestinourcooperationwith[clientname].Wehelpedthem[achievegoal]resultingin[ideallyyouhavea%tousehere,butanymeaningfulresultwillsuffice].Youcanreadthewholestoryhere:[Providecasestudylink.]

Asareminder,we"rea[Outlinethemainbusiness]company,expert(orspecializing)inthe[Describemorespcifically]category.We"veworkedwith[name2-3clients]inyourcountry,andhelpmanyothersto[achievegoal].

Ilookforwardtohearingfromyousoon.

Bestregards,

LilyLee

客戶跟進郵件（2）

DearJohnSmith,

AsI"vegottentoknowyourcompanybetter,I"vecometobelievethatourcompanyalignswellwithbothyourcompany"simmediateneedsandultimategoals.

Wecanoffer[productorservice]thatwillallowyouto[solvespecificproblemsthey"refacing].Weusedifferenttacticsthanourcompe***s,including[differentiatorsfromothercompaniesinyourspace].

We"veconsistentlybeenrecognizedforourexceptionalproductqualityandservice,like[specificaccomplishmentsyoucanreference].Wewereabletohelponeofourcustomers[referenceaspecific,relevantcustomerstory].

Givenhowwellour[productorservice]suitsyourneeds,Ithinkwecoulddosomegreatworktogether.

[Engagingquestiontowrapthingsup]?

Bestregards,

LilyLee

客戶跟進郵件（3）

DearJohnSmith,

Hopeyouhadagoodweekend(beenwell,etc.).

Notsureifyou"vebeenreallyslammedoryou"vedecidedtoholdofffornow,butIwantedtoseeifyoumighthaveanyfeedbackonourproposal?

Certainly,norushonourend—Idon"twanttobecomeapestifyou"dpreferIholdoffoncontact.

Ialsothoughtyoumighthavesomeinterestinarecentposton[apostspecifictotheprospect"scategory,orifyoudon"thaveone,acategory-specific,third-partyarticle].Youcanreadithere:[].

Lookforwardtohearingfromyou.

Bestregards,

LilyLee

客戶跟進郵件（4）

DearJohnSmith,

I"vetriedtoreachoutafewtimesnowwithoutareply.Usuallywhenthishappens,itmeansmyofferisnotapriorityrightnow.Isitsafeformetoassumethat"sthecasehere?

Ifitis,Iwon"tbotheryouanymore.Ifyou"dratherIfollowupinamonthortwowhenyouhavemorebandwidth,I"mhappytodothataswell.

Thanksforyourtime.

Bestregards,

LilyLee

詢盤回復（產品信息較為明確）

DearJohnSmith,

Thanksforyourbelowinquiry.

ThisisLilyLee,thesalesmanagerofABCCompany.[Productname]isourmainproduct,andourproducthavebeenexportedto[Countryname]marketformanyyearswithhugequantity.

Asperyourrequest,we"dliketogiveyouourquotationforthe[Productname]asbelow.IamalsoattachingtheformalQuotationListwithmoredetailsinthismail,pleasekindlytakeaviewoftheattachedfile.

[Quotation]

Lookingforwardtohearingfromyousoon.

Sincerely,

LilyLee

詢盤回復（產品信息不太明確）

DearJohnSmith,

Thanksforyourbelowinquiry.

Weareaprofessionalmanufacturerof[Productname]hereinChina,ourproducthavebeenexportedto[Countryname]marketformanyyears.Formoredetails,pleasetakeavisittoourwebsite:[www.waimaoai6ba.com].

Inordertogiveyouourofferprecisely,couldyoupleaseletusknowthebelowinformation:

1.Whichproductdoyouneed?

2.Whatisyourquantitydemand?

3.Doyouhaveanyspecificrequirementabouttheproduct?

4.Doyouneedustogiveyouthequotationwithfreightcharge?Ifyes,pleaseletusknowthenameofyourdestinationport.

Lookingforwardtohearingfromyousoon.

Sincerely,

LilyLee

詢盤回復（要求提供產品目錄）

DearJohnSmith,

Thankyouforyourinterestinour[Productname].

Weareexcitedtohearfromyou.Inresponsetoyourenquiry,pleasefindattachedtothisemailourproductcatalogue.

Wehopetheinformationprovidedinitanswersyourquery.However,pleasedonothesitatetocontactusforfurtherclarificationifneedbe.

Welookforwardtoyourpatronage.

Bestregards,

LilyLee

報價跟進郵件（1）

DearJohn,

Inordertoenableyouhaveabetterunderstandingaboutourproduct,Ihaveattachedsomepicturesofourproducthereinthismail,pleasekindlytakeaviewofit.

Pleasenotethatthepicturesattachedhereareforyourreferenceonly,wewillmaketheproductionstrictlyaccordingtoyourspecificrequirement.

Lookingforwardtohearingfromyou.

Sincerely,

Lily

報價跟進郵件（2）

DearJohn,

Foryourfurtherreference,IamattachingtheSpecificationDateSheetofour[Productname]hereinthismail,pleasetakeaviewoftheattachedfile.

Hopetheseinformationwillbehelpfulforyou.

Sincerely,

Lily

客戶下單前討價還價的回復（不能降價）

DearJohn,

Thanksforyouremail.

Youknow,exceptforgivingyouourlowestpossibleprice,weneedtousethebestmaterialtoguaranteethequalityoftheproduct,weareacompanyfocusingonlongtermcooperationinsteadofdoingonetimebusiness,weneedtogiveyouandyourclientthebestqualityproductwiththebestmaterial.Thepricewequotedforyouarealreadyourbottomprice,wecan’tcompromiseonthethequalityofmaterial,andweareunabletoreducethepricenow.

But,ifyoucanincreasethequantitytoone40′HQ,theunitlogisticcostwillbelower,andwewillbeabletogiveyou1%discount.EnclosedpleasefindthePIforbothone20′GPandone40′HQ.Pleasecomparethedifferenceandletusknowyourdecision.

Bytheway,becauseoftheChineseNewYearholiday,ourfactorywillstopworkingfrom8thFeb–5thMarch.Ifyourdepositcouldbemadewithinthisweek,wewilldoourbesttomakethedeliverybeforeournewyearholiday,althoughitisquiteadifficultjob.Ifyouaregoingtoplacetheorderlateron,mostprobablytheshipmentcouldonlybemadewhenwegetbacktoworkfromthenewyearholiday,thatwillbeinthemiddleofMarch.

Waitingforyourinformation.

Sincerely,

Lily

客戶下單前討價還價的回復（適當降價）

DearJohn,

Thanksforyourfastreply.

Wedoappreciateyoureffortsonthistender,wehopeyoucanwinitandwewillsparenoeffortstoassistyoutowinthistender.

Youknow,exceptforgivingyouourlowestpossiblepricetowinthisorder,weneedtousethebestmaterialtoguaranteethequalityoftheproduct.Weareacompanyfocusingonlongtermcooperationinsteadofdoingonetimebusiness,weneedtogiveyouandyourclientthebestqualityproductwiththebestmaterial.Therefore,wecan’tcompromiseonthematerial,anditwillbeverydifficultforustoreducetheprice.

Butconsideringthisisatenderandinordertostartourcooperationfromnowon,we’dliketogiveyouour“costprice”andleavenoprofitmargininoursidetoassistyouwinthistender.Attachedpleasefindourrockbottomquotationwith“costprice”:

Wehopeoureffortscouldhelpyouwinthistender,andhopetohearfromyousoon!

Sincerely,

Lily

客戶確認訂單讓發形式發票

DearJohn,

Thanksforyourorder.

Asrequested,IamattachingtheProformaInvoicehereinthismail,pleasetakeaviewofit.

Bytheway,doyouneedustobooktheshipmentforyou?Ifyes,pleasekindlyletmeknowthenameofyourdestinationport,wewillcheckthefreightcostforyou.

Lookingforwardtohearingfromyousoon!

Sincerely,

Lily

客戶收到形式發票說會安排支付定金，同時讓報海運費

DearJohn,

Thanksalotforyourefficientwork.

Ifpossible,pleasekindlysendusthebanksliponcethedepositismade,sothatwewillbeabletotrackthepaymentwithourbank.

AsforthefreightcostfromChinaporttoHamburg,Iwillcheckitforyoutomorrowmorningimmediatelywhenwegetbacktooffice,becauseitiseveningnowhereinChina.

Haveagoodday!

Sincerely,

Lily

幾天過后仍未收到客戶訂金，和客戶溝通情況并報海運費

DearJohn,

Howareyoutoday?

Pleaseletmeknowwhetheryouhavemadethedepositornot,sothatwewillbeabletopreparetherawmaterialinadvanceandstarttheproductionimmediatelyafterreceivingthedeposit.

Wehavecheckedthefreightcostwithourshippingagentthismorning,currentlythefreightcostfromChinaporttoHamburgisUSD1,200/20′GP

Lookingforwardtohearingfromyousoon.

Sincerely,

Lily

客戶說定金已付，并發來付款水單（憑證）

DearJohn,

Thanksalotforsendingusthebankslip,wewillcheckwithourbankandletyouknowimmediatelyoncewereceiveit.

Haveaniceday!

Sincerely,

Lily

通知預付款（定金）已收到，并詢問相關裝運信息

DearJohn,

Howareyoutoday!

Depositreceived,thanks.Wearearrangingtheproductionnow,andwillkeepyouupdatedabouttheprogress.

Bytheway,pleaseletusknowthebelowinformationforarrangingtheshipmentlateron.

1.PleaseletusknowthenameandcontactinformationofboththeConsigneeandNotifyparty,theseinformationwillbeshownonB/L.

2.WewillsendCommercialInvoice,PackingListandB/Ltoyou,whatotherdocumentsdoyouneedustoprovide?

3.Pleaseletusknowyourreceiptaddressfortheshippingdocuments.

Lookingforwardtohearingfromyousoon.

Sincerely,

Lily

距離發貨前兩周告知客戶預計發貨時間，同時通知客戶支付余款

DearJohn,

Yourorderisexpectedtobereadyforshipmentaround20thOct.

Pleasekindlycheckandmakethebalancepaymentwiththebelowdetails:

Total$39,860.00

Paid$3,200

Balance$36,660.00

Lookingforwardtohearingfromyousoon.

Sincerely,

Lily

訂艙后反饋訂艙情況，告知客戶預計裝柜日期和ETD（預計開船日期）

DearJohn,

Wehavebookedtheshipmenttoday,thegoodswillbeloadedintocontainerinourfactoryon21thoct,theshipmentdatehasbeenscheduledon25thOct.

Iwillsendyoutheloadingphotosaftertheloadinginfactory,andwillkeepyouupdatedabouttheshipment.

Sincerely,

Lily

裝柜當天發裝柜照片給客戶

DearJohn,

Thegoodshavebeenloadedintocontainertodayinourfactory.Attachedpleasefindtheloadingphotos.

Iwillsendyoutheshippingdocumentsinmynextmail.

Sincerely,

Lily

裝柜當天發議付單付草本給客戶，并讓其確認內容

DearJohn,

Enclosedpleasefindthedraftcopyoftheshippingdocuments,pleasecheckandletmeknowiftheyareok.

Waitingforyourinformation.

Sincerely,

Lily

由于天氣原因，預定船期被船公司推遲了

DearJohn,

Duetothebadweatherintheseaport,theshipmentof[Invoicenumber]hasbeenpostponedto19thJulybytheshippingcompany.

Pleasekindlynotethis,andwewillkeepyouupdatedabouttheshipment.

Sincerely,

Lily

開船當天告知客戶實際開船日期和預計到達日期（ETA)，以及清關單據預計寄送日期

DearJohn,

Theshipmenthasbeenmadeon28thOctober,andtheETAis25thNovember.

Weareworkingontheshippingdocumentsnow,andtheyareexpectedtobesenttoyouon2ndNovember.

Sincerely,

Lily

清關文件寄出后告知客戶快遞單號和跟蹤鏈接

DearJohn,

TheshippingdocumentshasbeensenttoyoubyDHLtoday.

Youcantrackitwiththewaybillnumber[12345678]at[Link:https://www.waimaoai6ba.com]

Haveaniceday!

Sincerely,

Lily

網上跟蹤單據是否簽收，并和客戶確認

DearJohn,

TodayIhavetrackedtheshippingdocumentsonDHLwebsiteandfoundthattheyhavebeensignedby“DonaldTrump”.Haveyoureceiveit?

Incaseyouhaveanyquestions,pleaseletmeknow.

Sincerely,

Lily

貨物到港前一周，告知客戶貨物預計到港時間，提醒客戶安排清關提貨

DearJohn,

Howareyou?

TheshipmentareexpectedtoarriveHamburgporton28thNovember(nextmonday),pleasekindlypayattentiontoitsarrivalandarrangethecustomclearance.

Incaseyouhaveanyquestions,pleasefeelfreetoletmeknow.

Sincerely,

Lily

貨物到港兩周后，詢問客戶是否提到貨，貨物有無問題

DearJohn,

Haveyoureceivedthegoods?

Ifyouhaveanyquestionsorproblemwiththisshipment,pleasefeelfreetoletusknow.

Sincerely,

Lily

上述外貿業務員常用的郵件模板僅供參考，具體應用在自己的工作中，還應該根據實際情況做對應調整，終極目的是幫助自己建立工作流程標準化作業。

外貿業務員常用的郵件模板（外貿業務員發郵件的模板）

外貿業務員常用的郵件模板（外貿業務員發郵件的模板）發表于2022-07-05，由周林編輯，文章《外貿業務員常用的郵件模板（外貿業務員發郵件的模板）》由admin于2022年07月05日發布于本網，共11842個字，共5550人圍觀，目錄為外貿百科，如果您還要了解相關內容敬請點擊下方標簽，便可快捷查找與文章《外貿業務員常用的郵件模板（外貿業務員發郵件的模板）》相關的內容。

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